Introduction and Data Controller

urivanthores operates as a comprehensive financial budgeting platform, helping individuals and families across the United Kingdom develop stronger financial literacy skills. When you use our services at urivanthores.com, you trust us with your personal information, and we take that responsibility seriously.

urivanthores acts as the data controller for the personal information we collect through our platform. Our registered office is located at 7-11 Linenhall St, Belfast BT2 8AA, United Kingdom. This means we determine how and why your personal data is processed, and we're responsible for ensuring your data protection rights under UK GDPR are upheld.

Information We Collect

Personal Information You Provide

When you create an account or use our financial budgeting tools, we collect information that you directly provide to us. This includes your name, email address, and contact details when you register for our services.

• Account registration details including full name and email address
• Financial goal information and budgeting preferences you set in our tools
• Communication preferences and subscription choices
• Feedback, questions, and messages you send through our contact forms
• Survey responses and feedback about our educational content

Technical Information

Our platform automatically collects certain technical information to ensure our services function properly and to improve your experience. This data helps us understand how our budgeting tools are being used and where we can make improvements.

How We Use Your Information

We use your personal information to provide, maintain, and improve our financial budgeting services. Our primary focus is helping you achieve your financial goals through our educational platform and budgeting tools.

Service Provision

Your account information allows us to personalise your budgeting experience and save your financial goals and preferences. We use this data to provide customised budget recommendations and track your progress over time.

• Creating and maintaining your personal account and budget profiles
• Delivering personalised financial education content based on your interests
• Sending important service updates and account notifications
• Providing customer support when you need assistance
• Processing your requests for additional features or information

Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on several legal bases depending on how we're using your information.

Legitimate Interests

We process certain data based on our legitimate interests in providing effective financial education services. This includes analysing how our budgeting tools are used to improve functionality and developing new educational content that serves our users' needs.

Contractual Necessity

When you create an account with urivanthores, processing your registration information and maintaining your budget data is necessary to fulfill our service agreement with you. We cannot provide personalised budgeting tools without processing this essential information.

Consent

For marketing communications and certain optional features, we rely on your explicit consent. You can withdraw this consent at any time through your account settings or by contacting us directly.

Data Sharing and Third Parties

We share your personal information only in specific, limited circumstances that are necessary for providing our services or as required by law. We do not engage in the sale of personal data to marketing companies or data brokers.

Service Providers

We work with trusted third-party service providers who help us operate our platform. These companies process personal data on our behalf under strict contractual obligations that require them to protect your information and use it only for specified purposes.

• Cloud hosting providers who maintain our platform infrastructure
• Email service providers for sending account notifications and educational content
• Analytics services that help us understand user behaviour (with anonymised data where possible)
• Customer support tools that enable us to respond to your questions effectively

Legal Requirements

We may disclose your information if required to do so by law, legal process, or government request. This includes responding to court orders, regulatory inquiries, or other lawful requests from public authorities within the UK or other jurisdictions where we operate.

Your Data Protection Rights

As a UK resident, you have specific rights regarding your personal data under UK GDPR. We're committed to helping you exercise these rights and will respond to your requests within one month of receipt.

Access and Portability

You have the right to request a copy of the personal data we hold about you. This includes your account information, budget data, and records of how your information has been used. We can provide this information in a structured, commonly-used format if you wish to transfer it elsewhere.

Correction and Deletion

If any of your personal information is inaccurate or incomplete, you can request that we correct it. You also have the right to ask us to delete your personal data in certain circumstances, such as when it's no longer necessary for the purposes we collected it.

Restriction and Objection

You can ask us to restrict how we use your personal data or object to certain types of processing. For marketing communications, you can opt out at any time using the unsubscribe links in our emails or through your account settings.

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security approach includes both technical and organisational safeguards.

Technical Safeguards

All data transmitted to and from our platform is encrypted using industry-standard TLS encryption. Personal information stored in our databases is encrypted at rest, and we use secure authentication methods to control access to your account.

• End-to-end encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Multi-factor authentication options for enhanced account security
• Automated monitoring systems that detect suspicious activity
• Regular security updates and patches to our platform infrastructure

Organisational Measures

Our team receives regular training on data protection principles and security best practices. We maintain detailed policies governing access to personal data and conduct background checks on employees who handle sensitive information.

Data Retention Periods

We retain your personal information only for as long as necessary to provide our services and meet our legal obligations. Different types of data are retained for different periods based on their purpose and legal requirements.

Account Information

Your basic account details and budgeting data are retained while your account remains active. If you close your account, we keep essential information for up to seven years to comply with financial services regulations, then securely delete it unless you specifically request earlier deletion.

Communication Records

Customer support communications and feedback are retained for three years to help us improve our services and resolve any follow-up issues. Marketing communication preferences are maintained until you opt out or close your account.

Technical data like log files and usage analytics are typically retained for 12-24 months, then either anonymised for statistical purposes or deleted entirely.

International Data Transfers

While urivanthores is based in the United Kingdom, some of our service providers may process data outside the UK. When this occurs, we ensure appropriate safeguards are in place to protect your personal information.

For transfers to countries without adequacy decisions from the UK government, we use standard contractual clauses approved by the Information Commissioner's Office or rely on other appropriate transfer mechanisms to ensure your data receives equivalent protection.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalised content. We use both essential cookies that are necessary for the site to function and optional cookies that help us improve our services.

Essential cookies include those needed for account login, maintaining your session, and basic security features. Optional cookies help us understand which areas of our platform are most useful and how we can improve the user experience.

You can control cookie settings through your browser preferences, though disabling essential cookies may limit some platform functionality. Our cookie banner provides detailed information about the specific cookies we use and allows you to customise your preferences.

Children's Privacy

urivanthores's services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal data from someone under 18, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately so we can address the situation appropriately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through your account email or by posting a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your personal information. The effective date at the top of this policy indicates when the most recent version was published.